Concept Package
Focused diagnosis. Direction before commitment.
- Timeline
- 3–4 weeks
- Discovery workshop with leadership
- Brand and role analysis
- Moodboard and product direction
- Initial uniform concepts
- Sample roadmap
- Production plan
Premium healthcare
NGAVA Clinic
A wardrobe for premium clinics. Reads as precise from the reception desk to the treatment room, and holds across every shift the practice runs.
Most premium practices design the lobby to the centimetre and dress the staff in whatever the catalogue ships.
An atelier-made wardrobe for private clinics, dental groups and premium healthcare practices. Staffwear, footwear, accessories and the patient-facing packaging that travels with them. Designed in Zurich and made in the named Porto workshops, on one signed contract.
Who we work with.
Private clinics, dental groups, aesthetic and fertility practices, premium healthcare networks. Roughly thirty patient-facing staff and up.
Not a fit.
Scrubs resold from a catalogue. Production handed to factories not on your contract. Practices below roughly thirty patient-facing staff.
Who this is for
- Private clinics
- Dental groups
- Aesthetic & dermatology clinics
- Fertility & IVF clinics
- Premium healthcare practices
- Physiotherapy chains
What we solve
- 01
Generic staffwear that contradicts the practice's premium positioning.
- 02
Inconsistent appearance from reception to treatment room to management.
- 03
Uncomfortable footwear staff visibly tolerate.
- 04
Patient-facing packaging that does not match the rest of the brand. The bags, the folders, the post-treatment kits, all reading from a different rule book.
- 05
Reorders that arrive late for new hires and not at all for damaged items.
- 06
No single workshop accountable for the design, the making and the years that follow.
What changes once it ships
What the team notices, once the wardrobe is in use.
- 01
Every patient-facing role wears one approved, role-coded look, from the reception desk to the treatment room.
- 02
New hires receive a fitted kit in five working days, sized from a matrix that does not drift.
- 03
Replacements and damaged items run through a standing programme. No procurement scramble at the end of a shift.
- 04
The patient-facing packaging reads as the same brand as the clinic interior.
- 05
The catalogue, the care guides and the reorder thresholds are documented and audited every year.
- 06
One signed contract carries the practice from Zurich design to production in the named Porto workshops to the reorders, with every piece passing QC on the bench before it reaches a treatment room.
What we hold from brief to reorder
Three sets of work on one signed contract. The pieces we design and make. The operations that bring them to a treatment-room floor. The supply that keeps the wardrobe alive, season after season.
01
Scope
What we design and make
- 01 Apparel
- 02 Footwear
- 03 Accessories
- 04 Patient packaging
02
Operations
How we bring it to life
- 01 Validated samples
- 02 Production in Portugal
- 03 On-site QC
- 04 Per-piece delivery
03
Lifecycle
What stays running
- 01 Reorder programme
- 02 Replacement cover
- 03 Seasonal refreshes
- 04 New-hire kits
How we build NGAVA Clinic
Six phases. Each one reviewed and signed off before the next begins. Each phase retires a specific risk before the wardrobe reaches a treatment room. Fit, brand drift, lead time.
Timeline ~16 weeks from kickoff to first delivery · lifecycle programme ongoing thereafter
- 01
Planning
We learn your goals, your team, your standards and your timeline.
- 02
Design
We prepare designs, materials, production specifications and a detailed production plan for your approval before making samples.
- 03
Samples & Fittings
We make samples, test the fit and refine details until you approve production.
- 04
Production
Our trusted workshops in Portugal produce the approved collection in small or large quantities.
- 05
Quality Check
Our Porto team checks items during and after production. Products with defects are not shipped.
- 06
Delivery
We pack and ship your order by employee, location or bulk delivery across Europe and worldwide.
Three ways to engage
Start with a focused diagnosis, commission the full system, or move into a managed reorder programme. The final scope is confirmed after the Concept Package.
Identity System Package
The full NGAVA Clinic.
- Timeline
- 12–16 weeks
- Full uniform, footwear and accessory design system
- Validated samples for fit and material testing
- Tech packs and production specs
- Patient-facing packaging design
- Production in Portugal
- On-site QC and per-piece delivery
Managed Supply Program
We run the lifecycle. You operate the clinic.
- Timeline
- Annual programme
- New-hire starter kits
- Replacement and damage cover
- Seasonal refreshes
- Reorder portal access
- Approved uniform catalogue
- Recurring quality control
What this system is not
A clear refusal list is part of the work.
- —
Scrubs resold from someone else's catalogue.
- —
Disposable single-use garments.
- —
Engagements for practices below roughly thirty patient-facing staff. Smaller teams are not a suitable fit for this atelier programme.
- —
Production handed to any factory not named on your contract. Every piece is made inside the Porto workshops you signed with.
- —
Shipping without QC on the bench in Porto.
The healthcare body of work today
The deepest healthcare programme NGAVA has shipped to date is the Spitex line. Six Spitex programmes, all on the same Porto contract that holds every NGAVA Clinic engagement. The published reference is Spitex MeGaherz, shown below. See NGAVA Spitex for the body of work, and send the brief for the clinic version.
Read the caseSample policy
We make and test samples before production. Materials, patterns and workshop requirements are agreed before sample work begins. Production starts only after the samples are approved.
Your brand at work
Begin with the Concept Package
We answer inside one business day with a scoped Concept Package proposal. Mutual NDA on the first call.